SHIPPING POLICY

Our shipping policy is designed to ensure a smooth and efficient process for our customers. We aim to process and ship all orders within 2-3 business days. Once your order is shipped, you will receive an email with tracking information so you may easily monitor your delivery. We offer various shipping options to suit your needs, including USPS, UPS, & FedEx.  Please note that shipping times may vary based on your location and the shipping method selected at checkout. We are committed to providing excellent customer service, so if you have any questions or concerns about order, please do not hesitate to reach out to us.

Thank you for choosing us, and we appreciate business!

Customer satisfaction is very important to us. Although individual situations and circumstances will vary, our general policy regarding returns, exchanges, and refunds is as follows:

If an item is unsatisfactory, please send us a detailed email within 3 days of receipt of your order. Please do not discard any of the packing/shipping materials, as we may issue a call tag to pick up the order. Refunds, either full or partial, will be determined upon review.  Once an order has shipped it cannot be canceled.

To return or exchange an item, send an email to us within 3 days of receipt of your order indicating your reason for the return. Please note returned items must be in new condition with unopened packaging and products in tact. Shipping costs for returns or exchanges will be deducted from your credit amount.

If an item is returned to us unopened because it was refused or undeliverable, you have the option to re-ship (shipping charges are your responsibility), or if you wish to cancel the order we will give you a 50% credit, excluding the shipping charges to cover our restocking costs. Please note that food items are not returnable.

 Please don’t hesitate to contact us if you have any questions and/or concerns regarding our policy.